Privacy Policy

This Privacy Policy explains how Curelee may collect, use, store and protect information when you use the Curelee mobile application and related services. Please read this policy together with any notices shown inside the app.

1. Information We May Collect

Depending on the features you use, Curelee may collect or process:

• Account information: name, email address, phone number, role and other registration details.
• Appointment information: doctor, clinic, appointment date/time and related booking details.
• Location information: approximate or precise location when the app requests permission for nearby-doctor or clinic-related features.
• Healthcare information: information you or an authorized healthcare professional adds to the app, such as prescriptions, medical reports and relevant patient history.
• Doctor/clinic information: professional profile, clinic details, availability/status and information needed to support patient–doctor connections.
• Technical information: device, app and diagnostic information that may be generated when the service operates, where applicable.

2. How We Use Information

Information may be used to:

• create and maintain user accounts;
• connect patients with doctors, clinics or reception staff;
• help patients discover nearby doctors or clinics;
• support appointment booking and appointment management;
• display prescriptions, medical reports and relevant healthcare information;
• help authorized doctors access relevant patient history and information needed for care;
• provide, maintain, secure and improve Curelee; and
• communicate important service, security or account-related information.

3. Location Information

If you grant location permission, Curelee may use your device location to support location-based features such as finding nearby doctors or clinics. You can manage location permission through your device settings. If location is not required for a feature, the app should not request it solely for unrelated purposes.

4. Healthcare and Sensitive Information

Healthcare information can be sensitive. Curelee is designed to use such information to provide healthcare-management features. Access to patient information should be limited to the user and authorized healthcare personnel according to the app's account relationships, permissions and functionality.

5. Sharing of Information

Curelee does not sell personal information. Information may be made available to doctors, clinics or reception staff when this is necessary to provide a feature you use or when you intentionally connect with them. Information may also be processed by service providers that help operate the app, subject to appropriate contractual or security measures, and when required by law or to protect the rights, safety and security of users and the service.

6. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure or destruction. However, no internet-based service can guarantee absolute security.

7. Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain legitimate business and security records, comply with legal obligations, resolve disputes and enforce agreements. Retention periods may vary by the type of information and the feature involved.

8. Your Choices and Rights

Depending on applicable law, you may have rights to access, correct, update or request deletion of certain personal information. You can also manage permissions such as location through your device settings. To request help with your information, use the contact details provided below.

9. Children's Privacy

Curelee is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact us so that we can review and take appropriate action.

10. Third-Party Services

Curelee may use third-party infrastructure, authentication, analytics, hosting, communication or other service providers. Where applicable, those providers may process information according to their own terms and privacy policies. The specific services used by the production app should be reflected in the final Google Play Data Safety declaration.

11. Changes to This Privacy Policy

We may update this Privacy Policy when the app, services or legal requirements change. The updated version will be published on this page with a revised "Last updated" date.

12. Contact Us

For privacy questions or requests, contact the Curelee team at:
privacy@curelee.com

Important before publishing: replace the contact email above with your real support/privacy email or the official email used for your app. Also review this policy against the exact permissions, Firebase services, analytics, login methods, storage and data-sharing behavior implemented in the production app before submitting it to Google Play.